NOVACODIFY PRIVACY POLICY

Description

1. Collection of personal data

NOVACODIFY is committed to collecting only the personal data necessary for the provision and improvement of its services, complying with international regulations on data protection, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act of Canada (PIPEDA), and other applicable regulations.

1.1 Legal basis for processing

The processing of personal data is carried out under the following legal bases, as applicable:

• Consent: When the user voluntarily provides data (example: blog subscription, account creation).
• Execution of a contract: When processing is necessary to provide our services.
• Legitimate interest: To ensure security, prevent fraud, and improve our services.
• Compliance with a legal obligation: When the law requires us to retain certain data.

1.2 Identification data

We collect the following information to allow access to our services and ensure their proper functioning:

• First and last name
• Email
• Phone number
• Login credentials (username)

1.3 Transactional data

To process payments and manage transactions, we may collect:

• Billing data
• Payment information (managed exclusively by external providers certified under security standards such as PCI-DSS)

1.4 Technical and usage data

When using our services, certain technical data is automatically collected to ensure the security and operation of the site:

• IP address
• Device and browser type
• Navigation data (pages visited, session time, etc.)

1.5 International data transfer

If personal data is transferred to countries outside the European Economic Area (EEA) or other jurisdictions with different legal protections, we implement appropriate security measures, such as:

• Standard contractual clauses approved by the European Commission.
• Privacy impact assessments.
• Verification of compliance with adequate data protection frameworks.

2. Use of personal data

The personal data collected is used exclusively for the provision of our services, complying with the applicable legislation in each jurisdiction.

2.1 Processing purposes

Personal data is processed for the following purposes:

• Provide and manage access to NOVACODIFY services.
• Manage user accounts and transactions.
• Process payments and track commercial operations.
• Respond to inquiries and provide customer support.
• Communicate information about services, updates, and contractual obligations.
• Ensure system security and prevent fraud or unauthorized access.
• Comply with legal and regulatory obligations.

3. Data retention and protection

Personal data will be kept for the time necessary to fulfill the purposes for which it was collected and in accordance with applicable legal requirements.

4. User rights

According to applicable data protection laws, users have the following rights:

• Right of access: Request confirmation about the processing of your personal data and obtain a copy.
• Right of rectification: Correct inaccurate or incomplete information.
• Right of deletion: Request the deletion of your data when it is no longer necessary.
• Right to withdraw consent: Revoke consent for the processing of your personal data.

5. Cookies and similar technologies

We use cookies and similar technologies to improve the user experience and optimize our services.

The user can manage cookies from their browser settings.

6. Modifications to the Privacy Policy

NOVACODIFY reserves the right to modify this Policy at any time. Modifications will take effect upon their publication on our website.

7. Contact

The data protection officer at NOVACODIFY is the legal department. Any questions or requests related to privacy can be addressed to:

Email: legal@novacodify.com

Requests must be sent in writing with the necessary information for processing.